Terms and Conditions:

Welcome to Altra Rental & Supply's webstore. These terms and conditions govern your use of our website, services, and products. By using our website, services, or products, you agree to these terms and conditions. Please read them carefully before using our website, services, or products.


Website and Associated Accounts or Services:

By using our website, you agree to our terms of use. You may not use our website for any illegal or unauthorized purpose. We reserve the right to terminate or suspend your account at any time.

Restrictions on Use of Website or Services:

You may not use our website or services for any unlawful purpose, including but not limited to spamming, transmitting viruses, or any other form of malicious code.

Privacy Policy and Handling of User Data:

We respect your privacy and are committed to protecting your personal information. Please refer to our privacy policy for more details on how we handle user data.

Shipping Policy:

Certain items are ineligible for shipping and must be collected in-store. These restrictions may be due to shipping laws or supplier limitations. We are dedicated to enhancing your shopping experience and thank you for your understanding in these cases. Shipping charges are calculated based on the items in your order, your location, and the selected shipping method.

Return Policy:

All returns must meet the following criteria:

  • The item must be unopened and in its original packaging.
  • Returns must be recieved within 30 days of the purchase date.

Please note that electrical parts are not returnable for safety and quality reasons. If you are returning a shipped item, you will be responsible for the cost of returning shipped items.

Secure Payment Processing:

Your financial security is important to us. We accept all major credit cards and employ a secure payment processing system to safeguard your credit card information. You can shop with confidence knowing that your personal and financial data is protected.

Should you have any questions or concerns regarding these policies, please feel free to contact our customer support team for assistance. We are here to ensure your shopping experience is both enjoyable and worry-free.

Disclaimer of Liability:

Please note that due to the large number of items listed on our website, it is possible that pricing, stock availability, or other information may contain errors. We strive to maintain accurate and up-to-date information, but we cannot guarantee that every item will be accurately represented at all times. Therefore, we reserve the right to cancel or refuse any order that may have been placed on the basis of such errors. We apologize for any inconvenience this may cause and appreciate your understanding.

Governing Law and Jurisdiction:

These terms and conditions are governed by and construed in accordance with the laws of the state in which we operate. Any disputes arising under or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of that state.


We reserve the right to amend these terms and conditions at any time. Your continued use of our website, services, or products after such amendments constitutes your agreement to the amended terms and conditions.

Thank you for reading our terms and conditions. If you have any questions, please contact us.